The iCentrix component based architecture integrates directly with Great Plains to provide enterprise-wide e-Business management. At the core of the integration is integrating the order, but the key is to integrate a broader set of information, including product, inventory, payment, line item status, tax, discounts, gift options, and returns and accommodations information.

The ICE architecture provides the infrastructure for capturing and managing product, order, customer, payment and promotion data on the web site, simplifying the integration and allowing both the web site and accounting system to maintain accurate and up-to-date information. The end result is a broad range of web-based automation that supports all aspects of the business, from accounting, to customer service, to inventory management and marketing.