The measure of success of any implementation of business indicators is ultimately tied to the ability to generate performance improvement and impact your bottom line.

In order to effect improvement, the indicators need to be backed up with a reporting technology that supports a collaborative approach involving all participants in the relevant business processes across the enterprise. The greatest degree of collaboration is achieved when participants can obtain the exact information they need in real-time to answer questions. This would involve everyone including senior management, directors, managers and staff.

Today’s businesses operate in a data rich environment, thanks to the comprehensiveness and sophistication of modern strategic information systems. Attempts to leverage this information often fail, due to the technical complexities of developing meaningful reports, and the latency and lack of traceability to the underlying data associated with batch reporting approaches. This creates a gap between IT analysts and management who needs the information.